[Kim Wexler’s Ponytail]

And the eventual summary of their experience was ultimately less moving and insightful than the hundreds of regular people on the news who'd already given their own anyway.

Doesn't really matter what anyone thought of the segment or if it was worth doing. They were there in a media capacity, which formed into a report that aired on This Morning, sharing their experience and talking to other mourners.

Just because you can doesn't mean you should, that's all people are saying. In the end the shoddy output they got from them being there in a ''media capacity'' wasn't even worth it. Interviewing the people you were queuing with would surely have resulted in a better report?

I don’t understand the outrage, TV presenters and personalities get access to things that they’re reporting on all the time that the general public would have significantly worse access to.

Well yeah. Have you ever watched the show? If this had been anyone else they'd have been all over it in the 'This Morning View' segment.