[Neil Jones]

Also don’t underestimate how many people are increasing annoyed by how much of life know requires the internet. A great many people don’t like change.

Well if we take that logic to its extreme we would all still be living in caves and writing on the walls, as well at not having this conversation.

And while it is true more stuff requires online access, that just means we're moving more and more towards self service. Which was always inevitable. If people want to be excluded because they don't want to go online, that's up to them, but likewise if they didn't want to watch TV they wouldn't have bought one in the first place. The methods of viewing have always changed - from live to recorded, from analogue to digital, from home taping to Sky+, to on-demand - but people coped.