[gottago]

It's very clear to me that someone high up at ITV was sitting behind the person writing the subtitles and tapped them on the shoulder whenever they wanted the deaf community to remain ignorant of something.

Nonsense. You really think someone would’ve made an editorial decision like that in 2 seconds?

No one editorial is involved in the subtitling of any show. 

They’re also not great unfortunately. I was very excited to see there were subtitles on there too - I’m happy they’re there but as someone who needs them they’re extremely sloppy and they miss out about 50% of all dialogue.
I’m assuming it’s someone like a stenographer rather than being automated - it’s excusable when it’s the live feed but when it’s the actual live shows and 90% of the show is a pre-recorded episode it’s really not good enough.

The highlights are regularly edited right up to just before broadcast so live subtitles are often the only way.